It’s estimated that over $400 billion are spent annually to run customer contact centers around the world. To cut costs, in recent years, contact centers have embraced AI and automation; research from The Harris Poll indicates that 46% of customer
Payday, a neobank issuing global (USD, EUR & GBP) accounts to Africans, has raised $3 million, money the platform intends to use to fuel its “future of work” initiative through borderless payment alternatives in major currencies. The oversubscribed seed investment
Fez Delivery, a Lagos-based last-mile logistics startup with hubs across Nigeria, has raised $1 million led by pan-African investor Ventures Platform with participation from Voltron Capital, Acasia Ventures and other angel investors. CEO Seun Alley, in a statement, said the
First Citizens has agreed to buy Silicon Valley Bank, the California lender that served as lifeblood to thousands of startups before its collapse sent shockwaves through the financial sector, the U.S. Federal Deposit Insurance Corporation said on Monday. The failure
Welcome to Startups Weekly, a nuanced take on this week’s startup news and trends by Senior Reporter and Equity co-host Natasha Mascarenhas. To get this in your inbox, subscribe here. It’s hard to be proactive after the tide has already
WordPress contributor and developer Nick Diego has released version 3.0.0 of his Block Visibility plugin, which allows users to conditionally display blocks based on specific user roles, logged in/out, specific users, screen sizes, query strings, ACF fields, and more. The
Budget-minded entrepreneurs and early-stage startup founders take heed — this is no time to procrastinate. We have only 7 days left of early-bird pricing to TechCrunch Early Stage 2023 in Boston on April 20. Don’t wait…the early bird gets the…SAVINGS:
Twitter has changed many things related to its subscription program Twitter Blue in the last few hours. The company said that the paid plan is now available for purchase globally. It also changed the cooling-off period for new accounts to
The world is learning new ways of moving faster with the help of AI, as the increased availability of the technology is poised to transform the way humans work. Generitive AI is decades old but recent advances and new tools
The funding landscape remains very tough for technology startups, but there are still some pockets, and specific companies, driving a lot of interest right now among investors because they look like they’ll break through whatever current macroeconomic trends that are